DOUVRASLabs
Engenharia

AI agents and assistants

Customer service, knowledge retrieval and operational support with defined limits and human review.

Observed problem

There is interest in AI, but no definition of sources, error cost, human escalation or responsibility.

Expected outcome

A bounded, testable and auditable agent connected only to the systems and decisions it needs.

What the scope includes.

  • source-aware knowledge base
  • tests, guardrails and escalation flow
  • logs, cost controls and shutdown criteria

How we begin

A discovery conversation defines the bottleneck, dependencies, evidence of completion and what stays out. Pricing follows that scope.

Engagements can be structured in USD, EUR or BRL. Timelines and pricing depend on validated scope.

Discuss a project